Privacy Policy

Introduction and Our Commitment

At Educoro Bloxa, we understand that your privacy is fundamental to building trust in our financial education platform. This comprehensive privacy policy explains how we collect, use, protect, and share your personal information when you use our services at Lithaviora.com or interact with our financial literacy programs.

We're committed to transparency in all our data practices. As an Australian-based financial education provider, we comply with the Privacy Act 1988 and the Australian Privacy Principles (APPs), ensuring your personal information receives the highest level of protection while we deliver valuable financial education services.

Information We Collect

Personal Information You Provide

When you create an account or enroll in our programs, we collect information that helps us provide personalized financial education. This includes your name, email address, phone number, and educational background. We also gather information about your financial goals and current knowledge level to customize your learning path.

• Contact details: name, email, phone number, mailing address
• Account credentials: username, password (encrypted), security questions
• Financial education preferences and learning objectives
• Payment information for course purchases (processed securely through third-party providers)
• Communication preferences and feedback about our services
• Professional background and experience level in financial topics

Automatically Collected Information

Our platform automatically collects certain technical information to improve your experience and ensure security. This includes your IP address, browser type, device information, and how you navigate through our educational content.

How We Use Your Information

Every piece of information we collect serves a specific purpose in delivering exceptional financial education. We use your data primarily to provide, maintain, and improve our educational services, ensuring you receive relevant content that matches your learning goals and financial interests.

Primary Use Cases

• Delivering personalized financial education content and course recommendations
• Processing enrollments, payments, and managing your account access
• Communicating important updates about your courses and account
• Providing customer support and responding to your inquiries
• Analyzing learning patterns to improve our educational content
• Ensuring platform security and preventing fraudulent activities

We also use aggregated, anonymized data to understand broader learning trends and improve our curriculum. This helps us identify which financial topics are most challenging for learners and where we can enhance our educational approach.

Information Sharing and Disclosure

We don't sell your personal information to third parties, period. However, we do share information in specific circumstances that directly benefit your learning experience or are required by law. Our approach to data sharing is conservative and always in your best interest.

When We Share Information

We share your information with trusted service providers who help us deliver our educational services. This includes payment processors for course purchases, email service providers for course communications, and cloud hosting services that store your learning progress securely.

• Educational content partners who provide specialized course materials
• Payment processors (Stripe, PayPal) for secure transaction handling
• Cloud service providers (AWS, Google Cloud) for data storage and processing
• Customer support tools that help us respond to your questions efficiently
• Analytics services that help us understand platform usage patterns
• Legal authorities when required by Australian law or court orders

Your Privacy Rights and Controls

You have significant control over your personal information. Under Australian privacy law, you have the right to access, correct, and delete your personal data. We've made exercising these rights straightforward through your account dashboard and our responsive support team.

Your Rights Include

• Access: Request a copy of all personal information we hold about you
• Correction: Update or correct any inaccurate personal information
• Deletion: Request deletion of your account and associated personal data
• Portability: Receive your learning progress and account data in a portable format
• Communication preferences: Control what types of emails and notifications you receive
• Marketing opt-out: Unsubscribe from promotional communications at any time

To exercise any of these rights, simply log into your account settings or contact our privacy team directly. We typically respond to privacy requests within 7 business days and complete most requests within 30 days, often much sooner.

Data Security and Protection

Protecting your personal information is a top priority that influences every technical decision we make. We employ industry-standard security measures including encryption, secure data centers, and regular security audits to safeguard your information against unauthorized access, alteration, or disclosure.

Security Measures

Your data is encrypted both in transit and at rest using AES-256 encryption. We use secure HTTPS connections for all data transmission and store information in geographically distributed data centers with physical security controls. Our team receives regular security training and follows strict access controls.

• End-to-end encryption for all sensitive data transmission
• Multi-factor authentication for account access and administrative functions
• Regular security assessments and penetration testing
• Automated backup systems with encrypted storage
• Incident response procedures for any potential security events
• Employee background checks and confidentiality agreements

While we implement robust security measures, we also encourage you to protect your account by using strong, unique passwords and enabling two-factor authentication when available.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.

Retention Periods

Account information and learning progress are typically retained for the duration of your active account plus one additional year. Financial transaction records are kept for seven years to comply with Australian financial record-keeping requirements. Communication logs are retained for three years to support customer service continuity.

When you request account deletion, we remove your personal information from our active systems within 30 days. Some information may remain in backup systems for up to 90 days before being permanently deleted. We maintain anonymous, aggregated data for statistical purposes, but this cannot be linked back to your identity.

International Data Transfers

As a digital education platform, some of your information may be processed or stored on servers located outside Australia. We ensure that any international data transfers meet Australian privacy standards and provide adequate protection for your personal information.

When we transfer data internationally, we use standard contractual clauses approved by Australian privacy authorities and work only with service providers who demonstrate adequate privacy protections. Your information receives the same level of protection regardless of where it's processed.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your learning experience and understand how you interact with our platform. These technologies help us remember your preferences, maintain your login session, and provide personalized content recommendations.

Types of Cookies We Use

• Essential cookies: Required for basic platform functionality and security
• Preference cookies: Remember your settings and customization choices
• Analytics cookies: Help us understand platform usage and improve our services
• Marketing cookies: Deliver relevant content and measure campaign effectiveness

You can control cookie preferences through your browser settings or our cookie preference center. Note that disabling certain cookies may affect platform functionality and your learning experience.

Children's Privacy

Our financial education platform is designed for adults and individuals over 18 years of age. We don't knowingly collect personal information from children under 18. If we discover that we've inadvertently collected information from a minor, we'll delete it promptly and take steps to prevent future collection.

Parents or guardians who believe their child has provided personal information to us should contact our privacy team immediately. We're committed to protecting children's privacy and will work quickly to address any concerns.

Changes to This Privacy Policy

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or privacy practices. When we make significant changes, we'll notify you through email or prominent notices on our platform before the changes take effect.

We recommend reviewing this policy periodically to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.